AM3 stopped working with new website?

Peer support for Air Manager desktop users

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brodhaq
Posts: 152
Joined: Wed Jun 29, 2016 4:13 pm

AM3 stopped working with new website?

#1 Post by brodhaq »

Hello,
it seems that with the new website, the AM3 has completely stopped working. My Air Players (three Raspberry Pis + one Air Player on Windows computer) are completely black, and my AIr Manager 3.7.10 prompts me to Activate upon starting it, but when I log in with my e-mail and password, it says Authentication failed. All my Air Players were working just fine yesterday morning, but when I turned on the sim in the evening, they were black.
My login works on the new website, so obviously I have correct password, but the application can not reach the server probably. And I guess that is the reason why also the Air Players are black, because they need to be re-activated?

It this is the case, then it is a big issue for me, I was not informed about any end-of-life of my licences, and now it looks like I have to buy new licences?

Pavel
failed.PNG
Pavel Brodský
Prague, Czech Republic

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