Internal Server Error trying to login

Peer support for Air Manager desktop users

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jsmith725
Posts: 3
Joined: Sun Dec 06, 2020 2:24 pm

Internal Server Error trying to login

#1 Post by jsmith725 »

When trying to start Air Manager (4.2.11) get an error "Failed to login to your account: Internal Server Error"
Is this happening to everyone, or is there a problem on my side. Just started this morning.

bjhdrummond
Posts: 3
Joined: Sun Oct 08, 2023 9:36 am

Re: Internal Server Error trying to login

#2 Post by bjhdrummond »

Got the same issue. Says the site is down

rudym01@yahoo.com
Posts: 1
Joined: Wed Jul 31, 2024 2:53 pm

Re: Internal Server Error trying to login

#3 Post by rudym01@yahoo.com »

Same problem here as well.

rentsim@icloud.com
Posts: 2
Joined: Wed Jul 31, 2024 3:10 pm

Re: Internal Server Error trying to login

#4 Post by rentsim@icloud.com »

Same here. Since this morning.

frumpy
Posts: 373
Joined: Sat Jan 30, 2016 12:01 pm

Re: Internal Server Error trying to login

#5 Post by frumpy »

Same on Mac with 4.2.11 "could not log in: null".

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Ralph
Posts: 8242
Joined: Tue Oct 27, 2015 7:02 pm
Location: De Steeg
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Re: Internal Server Error trying to login

#6 Post by Ralph »

Yep we know. There's an issue in the latest Woopayments plugin. I'm going to look at it tonight when the children are off to bed.

Frank34
Posts: 1
Joined: Fri Feb 23, 2024 4:20 pm

Re: Internal Server Error trying to login

#7 Post by Frank34 »

I'm having the same issue with AM 4.2.11. It comes up and says Airmanager is not activated. But clicking on Activate fails. When I try to login directly on the siminnovations.com website I get a fatal error. Guess the site must be down.

pascalmou
Posts: 5
Joined: Wed Jul 31, 2024 3:32 pm

Re: Internal Server Error trying to login

#8 Post by pascalmou »

Ce doit etre cela j'ai le meme probleme.
Donc en gros tous les simu utilisant air manager sont en panne dans le monde ? est ce cela ou il y a plusieurs serveur qui prenne le relais
merci

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The Artful Dodger
Posts: 213
Joined: Sat Jul 09, 2022 3:20 pm

Re: Internal Server Error trying to login

#9 Post by The Artful Dodger »

Thanks Ralph! I just knew it couldn't be Sim Innovations :D !

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Ralph
Posts: 8242
Joined: Tue Oct 27, 2015 7:02 pm
Location: De Steeg
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Re: Internal Server Error trying to login

#10 Post by Ralph »

We also break stuff :)
Woopayments went from a 7.9.x version to 8.0.0
Mayor updates are always dangerous.
But in theory I can switch it off and then hopefully everything works again.

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