Internal Server Error trying to login

[Semperfubar]

Also failed...internal server error. Really need this going since I have a client coming to see the sim tomorrow.

[Ralph]

They released a 8.0.1 update, we weren't the only one having issues. This update fixed the issue.
The server will probably be slow for a little while, but it seems that it is already catching up a bit.

[Semperfubar]

Thanks...at least the front page is loading now after a while, and yes it is slow.

[bjhdrummond]

Any progress as still cant access air manager as states ISE??

[bjhdrummond]

It is asking me to re activate my account, but when I try it just states Internal Server Error

[Semperfubar]

Yep, the webserver for siminovations now loads, but airmanager still has internal server error and wont allow me to activate

[Semperfubar]

Still having problems, tried reinstalling and using another account...still the same problem

[Ralph]

As mentioned above, a little patience was needed. Now it seems to be stable again.

[deankelly780]

I'm still having the same issue today -- "Activate air manager" -> "Failed to login to your account: Internal server error"

I have tried uninstalling and reinstalling AM, and it hasn't helped. I am using v4.2 (downloaded fresh this morning).

[Ralph]

Remove the credentials in the login screen. Stop Air Manager, remove the 'license' file from C:/users/your username/Air Manager/
Start Air Manager, fill in your credentials and activate.

I'm not sure if all of these steps are nescessary, but it worked for me.
You probably don't have to remove the license file, you can try without.